Working Time, Corporate Social Responsibility, Netherlands

The FNV trade union is refusing to sign a new collective agreement covering the ambulance sector arguing that it fails to deliver on pay and jobs. Indeed, the union says that pay rates in the agreement are below those paid by agencies and so the agreement will do nothing to stem the flow of workers out of direct employment in the sector. The FNV organised a petition signed by over 2000 ambulance staff calling for better pay and action on jobs and hours but the head of the ambulance service didn't event meet FNV members to accept the petition. A two-hour work stoppage was organised in the

The FNV union is planning a new round of actions in the ambulance sector as it continues its long-running campaign to improve pay and conditions and address excessive workloads. The union has called on the employers to negotiate a plan with concrete measures including a commitment to a specific deadline to deal with staff shortages; reducing overtime and additional work; complying with the collective agreement in relation to breaks and the reduction of external hiring and subcontracting; and an agreement to increase salaries in line with other parts of the health sector.

Excessive workloads and unpredictable hours will feature prominently in the childcare sector negotiations that began on 8 November. With a slogan that "we're not jacks of all trades" the FNV trade union highlighted the problem that childcare workers were overburdened with cleaning, administrative and other tasks rather than child care itself. The union will be looking for restrictions on the extent to which employers can ask childcare workers to change their working time at short notice. The main pay claim will be for a 3.5% pay rise for the 80000 workers in the sector.

The FNV trade union has negotiated a new collective agreement with Fokus, a provider of care for people with disabilities, with 2400 employees. The one-year deal includes a 2.8% pay increase from 1 January and special provisions for older workers to reduce their hours. Those within four years of pensions age can reduce their hours by 20% with a pay reduction of only 10% and the employer will ensure their pension contributions remain at the previous level. The hours made available will be reallocated, including to new employees. The agreement also means that workers aged 58 and over no longer

Members of the FNV trade union at the Kwadrant care company have made some progress on their demands for action on jobs and overwork (see epsucob@NEWS no.15). In an initial meeting with management the workers have at least been given a commitment that travel time between clients will be fully paid working time. They will have to wait until 1 October to find out if the company will respond to their key demand not to cut jobs and to tackle the heavy workloads faced by many carers. The union has organised a petition among workers to highlight the problems they face.

In the run-up to negotiating a new collective agreement covering 80000 workers in the childcare sector, the FNV trade union has published the results of a survey that reveal excessive flexibility in working hours and too many fixed-term contracts as major issues for childcare workers. The union argues that many workers have so few set hours that they can be called on at short notice to work additional hours, creating uncertainty and stress. With the increasing demand for workers in the sector the FNV argues that these issues need to be addressed if more qualified workers are to be recruited.

(May 2017) The FNV and NU'91 trade unions have negotiated a new collective agreement covering 80000 workers in the mental health care sector. The agreement runs from 1 March 2017 to 1 July 2019 and includes a 4% pay increase - 1.65% this year and 1.88% next year with an extra 0.25% coming in end-of-year bonuses. The agreement also includes measures to address problems of overwork and long working hours with a checklist to assess the health impact and sustainability of workers' rosters. There are also measures to improve the provision and scope of training.

The FNV trade union has welcomed a new two-year agreement covering 7000 workers in the waste and environment sector. Pay will increase by 6% over the two years but with a EUR 900 flat-rate increase in the second year it will mean that lower paid workers will see wages rise by 7.5%. There is also a commitment to provide permanent contracts for 360 temporary workers, to reduce hours for older staff while taking on young workers and paid partner leave at the birth of a child will now be a minimum of four weeks. Private sector waste workers are covered by a separate (transport) three-year

Hospital workers have begun a series of protest actions to put pressure on the NVZ employers' organisation in difficult negotiations over a new collective agreement that covers 200000 workers. So far workers in hospitals in Amsterdam, Alkmaar, Assen and Eindhoven have taken part and the actions are set to spread. Meanwhile, workers at the Evean health and care company have won improvements in working time, notably guaranteed paid breaks and an eight-hour limit to the working day that are seen as important measures to help tackle overwork, stress and poor work-life balance.

A survey of hospital workers by the FNV health union reveals that more than four out of five think their wages and callout and standby allowances are too low and nearly three in four are thinking of leaving the health service. Again, more than four out of five see understaffing as a key issue. The FNV and NU'91 unions want to put pressure on the hospital employers to get a good collective agreement for the 200000 workers in the sector. They want a 5% pay increase and a range of other measures including on working time and rest breaks. Both unions are staging actions, including working to rule

The FNV and other unions are facing tough negotiations in both hospitals (200000 workers) and mental health (80000 workers). In the hospital sector the employers have made an unacceptable offer of a 2.5% pay rise when the unions are looking for a 5% increase as well action to protect working time and rest periods and initiatives on employee health and training to improve retention. Similarly, in mental health unions want better pay and limits on flexibility but are being confronted by employer demands to reduce working time protection and sick pay provision.

The latest collective agreement covering 89000 workers in the mental health sector includes a 8.38% pay increase over 2.5 years (3% in October 2019, 3% in August 2020 and 2.1% in June 2021). Workers will also get a EUR 500 lump sum payment. The agreement includes a number of measures to address training needs and a 7% higher starting salary to attract new workers to the sector. There will also be measures to address stress-related sickness and employees who work in particularly intensive care situations will get an extra 16 hours of leave.

Workers in the nursing home and home care sector are covered by a new collective agreement running from 1 July 2019 to 31 August 2021. There will be a 3.5% pay rise by 1 June 2020 followed by a 3.0% increase on 1 July 2021. An increase in the end-of-year bonus has been brought forward and workers will get a full 13th month salary this year. The agreement also includes a commitment to have 90% of all employees in the sector on permanent contracts. There are other measures to allow workers to exchange pay for more time off and special measures for more time off in the lead up to retirement. The

The FNV public service union wrote to the government on 7 April raising serious concerns about the situation in care homes with many lacking personal protective equipment (PPE). While many care workers face long hours, the union has also raised the issue of other workers seeing their hours cut. This arises if home care workers are asked to stay away by their clients and/or they cannot provide care because of lack of PPE. The FNV is clear that neither of these is the fault of the employee and so cuts in hours should be out of the question. It argues that many workers in this situation can be

Trade unions in the public sector have written to the government, parliament and public sector employers to call for more staff, better pay and conditions and support for quality services - a new direction for the public sector rather than the austerity measures that are already being hinted at. Meanwhile, as hospitals gradually return to normal, the FNV has underlined the importance of ensuring that the collective agreement is properly applied in terms of working time, on-call, rest time and annual leave. The union has also a negotiated a pay deal in social employment services where workers