Digitalisation
Getting to grips with digitalisation
Digitalisation has the potential to positively transform public services and the jobs of public service workers. Quicker and easier access to services and increased participation of citizens can be combined with better quality jobs as repetitive work is replaced with more fulfilling tasks. However, trade unions must be involved in the transformation process not just to ensure that workers have their fare share of the benefits of digitalisation but also to deal with the potential downside. This briefing, produced for EPSU's 2019 Congress, highlights some of the work done on this issue in recent years and sets out the current priorities.
Union raises concerns over surveillance of care workers
Public services union UNISON has highlighted the case of care workers employed by the national charity Community Integrated Care who are being subjected to excessive surveillance. Staff have to sign-in on an hourly basis with their photos being taken and their identity also being checked with finger prints. The workers argue that the process actually hampers their ability to deliver proper care to clients. UNISON is also concerned that the company's use of biometric data without personal consent might infringe new data protection rules.
Digitalisation in home care and public employment services
While digitalisation has helped with time management in home care services and with removing routine tasks for public employment service workers, the evidence so far points to many more negative impacts in terms of psycho-social risks, physical wellbeing and increased management monitoring. These are initial findings from research being carried out for EPSU by the OSE research organisation and presented to EPSU's Quality Employment conference by Ramon Peña-Casas. The focus of the research is on the impact of digitalisation on job content, looking at work organisation, workloads and a range of
EPSU conference on quality employment and collective bargaining
On 6-7 June, EPSU is holding a second conference in Brussels in the context of its current project on quality employment and quality public services. Along with special sessions looking at the prisons and childcare sectors there will also be debates on pay trends in the public sector compared to the private sector; low pay in sectors dominated by women; young workers and quality employment; a panel on developments in collective bargaining and some initial research findings on the impact of digitalisation on the home care and public employment services.
Conference to focus on pay trends, digitalisation and quality employment
EPSU is organising a conference on 6-7 June in Brussels that will explore a number of collective bargaining issues. Part of the conference will focus on quality employment and will discuss in particular research on quality employment in two sectors - prisons and childcare. Other sessions will debate new research commissioned by EPSU. This includes an updated analysis comparing pay trends in the public and private sectors; union action to tackle low pay in sectors dominated by women and the impact of digitalisation in home care and public employment services. There will also be a panel debating
Union raises concerns over digital monitoring of waste workers
The FP-CGIL public service union has raised serious concerns about the introduction of Amazon-style electronic bracelets for waste collection workers by a private company in Livorno. The bracelets communicate with waste containers to check they are empty. Union says that this degree of surveillance is excessive considering that there are already supervisors who monitor the work along with GPS systems in trucks. FP-CGIL says that employers should be concentrating more on dealing with the serious health and safety issues in the sector.
Trade union and employer delegations meet High Level Group on Digitalisation – Invest in social dialogue, training, skills, infrastructure
The European Commission established a High Level expert Group to advise it on the impact of digital transformation on EU labour markets in May 2018.
EPSU tells Commission: No sale of patients data!
In the last months, the European Commission has launched a public consultation on the transformation of health and care in the Digital Single Market. This consultation is aimed at investigating whether there is the need for policy measures that will promote digital innovation for better health and care in Europe.