COVID-19, Staffing levels, Spain, Austria

The health and social service federations - CCOO-Sanidad and FeSP-UGT - are planning to mobilise workers in the care sector in March to put pressure on employers to negotiate a collective agreement. The unions will organise protests outside the head offices of the main companies in the sector highlighting the problems in relation to low pay, health and safety and inadequate staffing that face the 250,000 overwhelmingly women workers. The unions are also calling on the government to tackle underfunding of services and to ensure decent working conditions through procurement.

The CCOO-Sanidad health service union has repeated its call on the government to change the protocol on discharging health workers from treatment for COVID-19 and returning to work. The union argues that the procedure should be no different to that applying to other workers and that it is essential to ensure that health workers have completely recovered from infection. It warns that pressure to get health staff back to work has contributed to the 19400 health worker infections and 13 deaths. The federation has called for medical students in the final year of their studies to be called up to

The vida and GPA-djp services unions have negotiated a pay and hours deal for 125000 workers in the private health and social care sector. Pay will increase by 2.7% this year backdated to 1 February and then by inflation plus 0.6% from 1 January 2021. The unions had been demanding a 35-hour week for all workers in the sector and this remains a target. The new agreement, however, does provide for a 37-hour week from 1 January 2022. With weekly pay staying the same for full-time workers this will mean a higher hourly rate and part-time workers will be compensated with an additional increase of 2

The FSC-CCOO and FeSP-UGT public service federations have been setting out key demands in relation to the rules that should apply before a return to work in public administration. The FSC-CCOO is highly critical of the return-to-work plan drawn up by the government which it says fails to take account of key advice from the ministry of health. It also points out that there is nothing in the plan in relation to telework which is currently being done by around 60% of public administration workers. The union says that while issue of technical support and health and safety were not fully dealt with

The Sanidad-CCOO and FeSP-UGT public service federations have called for a range of actions in the elder care sector in the wake of the COVID-19 crisis. Both federations were already campaigning to secure better pay and conditions for the workforce, 90% of which are women. They both argue that the impact of the pandemic has further exposed the fundamental problems of low pay, inadequate staffing, stress, excessive workloads. These have been compounded by the lack of personal protective equipment and inadequate testing which have exposed both workers and service users to the virus. Key union

The vida and GPA-djp private services unions have called on the government to take a national approach to regulations on childcare as institutions try to get to grips with rules on safety that vary across the country. The unions are concerned that proper measures are in place to protect workers and children but they have had reports of regional authorities applying different rules on face masks as well as recommending different staff:children ratios. In the meantime, the two unions are also pushing for a new collective agreement covering around 15000 health and care staff at the non-profit

in a meeting with the Ministry of Health on 13 May, the FSS-CCOO and FeSP-UGT health sector federations have called for action on staffing and pay and conditions across the sector. In particular, the FSS-CCOO demanded that the Ministry of Health schedule negotiations covering the National Health Service (SNS). The union is unhappy that it was only on 13 May that negotiations have been convened during the entire period of the crisis. The federations want to see an extension of contracts until the end of the year for all those employed on temporary contracts to help deal with the crisis. This

The FeSP-UGT public service federation has sent a number of key demands to the public service ministry for a new agreement covering public sector workers. The union wants action on improving employment conditions and reducing precarious employment but also has a number of specific proposals on telework, noting that the estimated impact of COVID-19 has been an increase from 26,000 to more than 450,000 public employees doing telework. Among the key demands are action to balance security and flexibility with increased productivity; voluntary nature of telework; equality of rights with other

The vida trade union has criticised employers in private health institutions for unilaterally postponing negotiations until September. The union argues that this leaves workers paying the price and that rather than COVID-19 being used as an excuse for suspending negotiations it should be a good reason for a quick settlement to compensate for inflation and with an increased allowance for dangerous work. There have been actions around the country on the issue and the union will be looking for workers to put more pressure on employers to resume negotiations.

Public and private sector health unions (younion, GÖD, vida and GPA-djp) have joined with the chamber of labour and chamber of doctors in a campaign - "health offensive". The aim is to achieve major change across the health and long-term care sectors and tackle some of the long-standing issues of understaffing and overwork that have been exposed by the impact of COVID-19. The unions have managed to establish a structured dialogue with the health ministry to address seven key issues - staffing, working conditions, training, career development, investment and ensuring service provision.

After negotiations dating back to November 2018 the public and private sector health and care unions (younion, GÖD, GPA-djp and vida) have secured a €34 million package of improvements to the pay and conditions of workers in the Upper Austria region. As of 1 February 2021 qualified nurses, midwives and clinical social workers will get pay rises ranging from €97 to €194 a month. Improvements to other conditions include a second night shift in care homes with more than 60 beds, additional support staff and the right to full-time work for part-time staff. The measures will be implemented directly

The FeSP-UGT public service federations and two federations from the CCOO confederation have joined with the Aeste and Asade employer organisations to draft an emergency plan for residential and home care services. The objective is to prevent any recurrence of the massive impact of COVID-19 on the sector both in terms of service users and workers. The unions and employers underline the role of government and the importance of increased funding, noting that the sector has seen EUR 5.9 billion worth of cuts since 2012. The joint plan emphasises the importance of applying collective agreements

In anticipation of annual pay negotiations, the GÖD public service union has written to the government calling for sustained, real increases in pay and allowances for all public sector workers. The union argues that public employees have faced increasingly difficult working conditions as they have responded to the pandemic and its knock-on effects on employment and the economy by maintaining quality public services. The union points out the importance of public services to support Austria as a successful international economy and that a pay rise for the public sector would make an important

Following negotiations with the younion public services union, the city authorities in Vienna have agreed to an additional 1000 jobs in health care to help cope with the continuing pandemic. The union underlines the fact that the social partnership between the union and the city authorities means that problems around staffing can be regularly discussed and resolved. Two specific areas that will benefit are health information and advice services that will get 150 new posts and emergency services where 75 new jobs will be allocated. Younion believes that Vienna is setting an important example