Staffing levels, Digitalisation
Getting to grips with digitalisation
Digitalisation has the potential to positively transform public services and the jobs of public service workers. Quicker and easier access to services and increased participation of citizens can be combined with better quality jobs as repetitive work is replaced with more fulfilling tasks. However, trade unions must be involved in the transformation process not just to ensure that workers have their fare share of the benefits of digitalisation but also to deal with the potential downside. This briefing, produced for EPSU's 2019 Congress, highlights some of the work done on this issue in recent years and sets out the current priorities.
Union secures agreement on workloads and staffing
After 11 weeks of strike action and more than 25 days of negotiations, health union ver.di and the six university hospitals in North Rhine Westphalia have agreed on the key points for a collective agreement that addresses excessive workloads and understaffing. The agreement will run from the beginning of 2023 and sets out the ratio of employees to patients required on each shift. If this ratio isn’t met or if other stressful situations occur, those affected receive stress points and then an additional day off for every seven points accumulated. In the first full year of implementation up to 11
Workers mobilise across ministries of culture and defence
Members of the Fp-Cgil, Cisl-Fp and Uil-Pa public service federations have been mobilising across the Ministry of Culture in protests over staff shortages and other issues, including application of the new collective agreement, remote work regulations and health and safety. The unions want to see an extraordinary recruitment plan implemented and warn of national strike action in September if the Ministry doesn’t respond. Meanwhile, members of the three federations in the Ministry of Defence are also mobilising over staff shortages and the impact of privatisation along with concerns about

EU Social Partners adopt agreement on digitalisation for central and federal government
On Friday, 17 June, the EU social partners for central governments – TUNED led by EPSU for the trade union side and European Public and EUPAE for the employers - reached a landmark agreement on digitalisation.
Contrasting bargaining in energy and health sectors
The ver.di services union and IG BCE industry union have negotiated a new 21-month agreement with the Uniper energy company. There is a 3% pay increase for all workers and trainees from 1 July this year, followed by a 4% increase on 1 April 2023. There is also a change to the pay structure so that trainees taken on as employees are not placed on a lower starting rate. In contrast, negotiations in the GASAG gas company are much more challenging with ver.di calling a warning strike for 27 June after six bargaining rounds that have failed to bring the two sides closer together. The union’s
Official figures reveal challenges facing care sector
The FOA and DSR trade unions have both published official data revealing the reality of overwork, understaffing and low pay in the health and social care sectors. FOA quotes from the latest survey by the Danish Working Environment Authority covering 30,000 workers. This shows that 23% of social and health care assistants say that they have often or constantly felt stressed within the past two weeks. Of all the industry groups, 'Residential Institutions and Home Care' is the sector where the largest proportion of employees feel stressed. The union says that understaffing, a high rate of sick
ETUC sets out challenges to deliver strong directive on platform work
At its Executive Committee meeting in June, the European Trade Union Confederation (ETUC) agreed a resolution setting out progress with the draft directive on improving conditions in digital labour platforms. While the directive goes some way towards meeting key ETUC demands, the Confederation is concerned to ensure that there will a presumption of employment that digital platforms will have to rebut rather than a presumption that will have to be asserted by individual workers. The first draft report in the European Parliament, published in May, supports the ETUC in this but a range of
Surveying the impact of digitalisation – take part in the survey
EPSU is involved in an eight-country project (digiqualpub) that is looking at the impact of digitalisation on public services and public service workers with a focus on public administration, health and electricity. The eight countries covered are: Denmark, Finland, France, Germany, Hungary, Italy, Poland and Spain. If you are from these countries then you can participate in the survey and encourage your members and other workers to complete the questionnaire which is available in all eight languages on the project website.
Trade unions and employers call for investment in care staff
Trade unions, including the FNV and NU’91, and employers in the care sector have made a joint approach to government to boost funding for the sector by €2.5 billion to address problems of low pay and understaffing. Problems of staff shortages are being felt right across the sector from care for the disabled, care for the elderly to mental health care and to University Medical Centres and hospitals. It is estimated that the current shortfall of 49,000 workers will rise to 117,000 in 2030. There are also major problems with staff turnover and high absenteeism. The ageing of the population will
Union wins court case and continues strike action in hospitals
On 15 June the Labour Court in Bonn rejected an application by the local University Hospital to ban strikes being organised by the ver.di trade union. The strike action is part of what has so far been an eight-week campaign in six university hospitals in the North Rhine Westphalia region to secure a new collective agreement that addresses overwork and understaffing. The union wants a deal that covers all professional groups in the hospitals and has rejected an offer by the employers that would only cover nurses involved in direct patient care. Ver.di wants to see shift-specific minimum numbers
Research reveals extent of health staffing shortfall
Services union ver.di has strongly restated its demand for needs-based and binding staffing levels across all hospitals, following the publication of new research revealing a shortfall of up to 50,000 full-time employees in intensive care units. The union argues that this is a huge gap that endangers intensive care as well as the health of professional nurses. The study published by the Hans Böckler Foundation, calculates that in order to comply with the Nursing Staff Lower Limits Ordinance alone, the number of full-time positions would have to rise from 28,000 (as of 2020) to 50,800. If the