Euromed public services meeting migrants project- New research

{{Welcoming migrants in the Euromed region: perspective of public sector employees }} December 2012 This new survey was carried out as part of an EU-funded project Public services meeting migrants submitted by EPSU’s French affiliate CFDT-Interco (2012). It looks at working conditions in migration public services (charged with work/residency permits) and health services in direct contact with migrant/ users. It is based mainly on the interviews of 313 employees, of whom 75% of women, in Spain, France, Greece, Italy and Portugal. The research results were presented at the final project conference in Marseilles, 18-19 September 2012. Key findings are: -* gradual deterioration of public services, -* very difficult working conditions, above all in the initial migrant reception services, including poor equipment, offices and infrastructures -* abuse of quantitative efficiency criteria to the detriment of a quality service to migrants -* lack of adequate staff training and information on migrants’ human rights and migration policy that is constantly changing -* conflicts with management and an overall climate of mistrust and deskilling of public sector workers. The research is available in English, French and Italian ( more languages to follow) The researcher, Raffaella Greco Tonegutti, carried out a previous research in 2010, during the first phase of the Euromed migration and public services project, which also looked at the views of migrant/users of public services. The new research results will be presented next -* 5 février, conseil fédéral CFDT, Paris -* 14 February, European University Institute, Firenze -* 19 March EPSU/NEA conference, Kiev, Ukraine {{{SURVEY REPORT AND RESULTS - Receiving migrants: a public sector worker perspective in the EuroMed region}}}