A new report from the Eurofound research agency argues that social dialogue plays a critical role in digitalisation at the workplace. It says that an approach that disregards employee participation and engagement will amplify negative impacts on working conditions while in the context of technological change, social dialogue can encourage greater acceptance by employees of new technologies. Among other findings the report also warns that the Internet of Things raises the greatest concerns when used for employee performance monitoring, requiring greater safeguards to protect workers’ fundamental rights. In terms of impact on jobs the report found that digitalisation drives the upgrading of skills and a rise in job discretion, mainly among managerial and engineering professionals, and less so for lower skilled and blue-collar workers.
Report underlines role of social dialogue in digitalisation at work
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Two reports looking at union members’ views on digitalisation show that the lack of an employee perspective means that digital technology risks exacerbating existing problems at the workplace. An imbalance between the demands of new technology and the level of resources allocated to their introduction contributes to poor health and safety at work and high sick leave. The reports underline that employees need to be involved and also reveal that many union members do not believe that new digital tools meet the high expectations of increased efficiency and a better working environment. The
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