Stress for workers and less care for service users

Denmark

The FOA public service unions has used official figures to show that home care workers are spending less time with their clients. The overall figures show a fall from 53.2% of workers’ time spent caring in 2007 compared to 51.7% but this relatively small decline hides some significant changes at local level with some areas showing declines of 20% or more in contact time. This is not just a loss for the client but means that workers are under pressure to deal with all their paperwork while still trying to deliver their core tasks.
Read more at > FOA (DK)

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