Information & consultation, Digitalisation
Getting to grips with digitalisation
Digitalisation has the potential to positively transform public services and the jobs of public service workers. Quicker and easier access to services and increased participation of citizens can be combined with better quality jobs as repetitive work is replaced with more fulfilling tasks. However, trade unions must be involved in the transformation process not just to ensure that workers have their fare share of the benefits of digitalisation but also to deal with the potential downside. This briefing, produced for EPSU's 2019 Congress, highlights some of the work done on this issue in recent years and sets out the current priorities.
The CCOO trade union has expressed its concern and disappointment that the agreement on telework that was negotiated last April may not take full effect until October rather than January as claimed by the public services minister. The union says that the Draft Royal Decree will require about two months for processing and publication and then three months for the administration to determine the criteria for the jobs that can be provided by telework. It estimates a further four more months for implementation in each department. The CCOO raises concerns about the implications for gender equality
The ETUC says that the proposed directive on platform work should deliver rights to platform workers, like paid holiday and sick pay, which have been standard for other workers for the best part of a century. The directive provides the possibility to ensure that platform workers get a secure contract and guaranteed wages rather than the fake self-employment with no protection, no pay between jobs or sick pay. The Directive can also ensure genuinely self-employed people are protected from subordination by platforms. The ETUC is concerned, however, that following heavy lobbying by the major
At the 14 October NEA committee meeting, about 35 delegates representing central governments in 20 countries reviewed the state of play with the EC-backed negotiations of an EU social partner agreement on digitalisation.
A new report from the Eurofound research agency argues that social dialogue plays a critical role in digitalisation at the workplace. It says that an approach that disregards employee participation and engagement will amplify negative impacts on working conditions while in the context of technological change, social dialogue can encourage greater acceptance by employees of new technologies. Among other findings the report also warns that the Internet of Things raises the greatest concerns when used for employee performance monitoring, requiring greater safeguards to protect workers’
The European Commission has adapted its approach to digitalization in response to the COVID-19 pandemic and set out a range of policies, initiatives and targets for what it calls the digital decade up to 2030.
Two reports looking at union members’ views on digitalisation show that the lack of an employee perspective means that digital technology risks exacerbating existing problems at the workplace. An imbalance between the demands of new technology and the level of resources allocated to their introduction contributes to poor health and safety at work and high sick leave. The reports underline that employees need to be involved and also reveal that many union members do not believe that new digital tools meet the high expectations of increased efficiency and a better working environment. The
The public service federations – Fp Cgil, Cisl Fp, Uilpa and Uil Fpl – want to ensure that as the move from obligatory to voluntary remote working takes place, all workers are provided with the appropriate protection so that they can enjoy the potential benefits and flexibility of remote working while helping to improve service delivery. The unions argue that workers should be guaranteed the same pay as those in the workplace, along with normal working hours and the right to disconnect. The federations acknowledge that the situation may vary across the public services and so negotiations may