Social Services

Over 25000 workers in the non-profit sector joined a march through Brussels on 31 January to highlight the urgent need for action on jobs and investment in health and social care services. The unions in the sector are warning of the pressures created by understaffing across hospitals, social care, childcare and other vital services and calling on the federal and regional governments to provide the additional funding necessary to improve pay and conditions, take on more staff and invest in these vital services.

The Fórsa trade union is planning to ballot its members in non-profit health and social care over a proposal for indefinite strike action. Along with other unions, SIPTU and INMO, Fórsa has been involved in a long-running campaign to secure pay increases for workers in the sector where pay has fallen behind public sector pay. Despite several years of targeted industrial action the government has failed to address the problem and the unions argue that this is unfair as many workers in the sector are doing the same work and delivering the same services as in the public sector. They also warn

Care sector unions in the CCOO and UGT confederations have managed to negotiate substantial pay increases for social care workers in the first collective agreement covering residential and day-centre care in the Balearic islands. The agreement covers around 4000 workers and provides for pay increases of more than 41% staged over the next four years, 22.42% from June 2023, 5.81% from June 2024, 5% from June 2025 and 3.86% from June 2026. The increases will bring workers in line with pay levels in the regional authority. There will also be an 18-hour reduction in working hours (7 hours in 2024

Trade unions, including Fagforbundet, have secured a new agreement covering a range of services in the non-profit social care sector following two days of mediation. Workers will get a pay increase of at least NOK 7800 (€710) backdated to 1 May 2022 and there will be a new pay table that, over the long term, will provide equal treatment for employees on the basis of education and experience and a boost in the minimum wage rates for many. There will also be improvements to allowances for unsocial hours. The agreement applies to employees in a range of non-profit organisations in child and other

The ver.di services union is calling for a 10.5% (minimum €500 a month) pay increase for the 21000 workers covered by the collective agreement at Helios, the biggest private hospital group in the country. The union argues that the hard work of health employees needs to be recognised at the same time as the need to protect workers’ purchasing power in the face of soaring inflation. Ver.di wants a 12-month agreement and rejects the idea of any compensation in the form of a one-off payment. Meanwhile, the union has criticised the impact of the commercialisation of care in light of the collapse of

The JHL trade union has expressed frustration at the decision of the state and church employers not to finalise negotiations over pay increases for 2023. They are apparently waiting to see how things develop in the key technology industry in the private sector. JHL raises the question of whether the church and state employers should be looking towards the private sector to influence their negotiations and also whether or not this is in effect a form of coordination that employer organisations have rejected in the past. In both church and state negotiations there is a commitment to negotiate a

A documentary on Norwegian TV and a survey by the FOA trade union in Denmark expose similar problems facing workers in eldercare as they have too many clients, leaving those requiring care regularly seeing lots of different carers for short periods of time. Reacting to the documentary the Fagforbundet trade union highlighted the problem of so many care staff working part-time, chasing shifts to try to make ends meet and being part of a continuing turnover of staff so that there is little continuity for those needing care. In Denmark, the FOA argues that staff spend too little time with those

The public services union ver.di has published early results of a major study of workers in social services that reveals the high risks of burnout and exhaustion faced by many workers in the sector. The survey covers more than 8,200 employees in childcare, disability assistance, youth welfare offices and other areas of social work. It found that since the pandemic many employees often skip the legally required rest breaks and 40% stated that they regularly work three or more hours overtime a week as well. Over 65% of respondents say that they are under time pressure at work, with more than 80%

The Vårdförbundet and Kommunal health and care unions have negotiated new and stricter rules on working time that will ensure workers have the right to proper rest time and in particular meet the requirement for 11 hours consecutive rest every 24 hours set by the Working Time Directive. The negotiations with the SKR and Sobona employer organisations took place following criticism from the European Commission that existing provisions did not ensure compliance with the Directive. The new rules will mean that any reduction to the 11-hour rest period will only be in exceptional circumstances and