Social Services, Digitalisation, Europe

Labour movement lobbying helped secure a platform work directive that should provide new rights for millions of workers across Europe. The ETUC and EPSU welcomed the outcome of lengthy negotiations and in particular the inclusion of the presumption of employment in the legislation. This means that Instead of individuals going through lengthy court action to prove they are workers, it will be up to the platforms to prove they are not employees. The directive also recognises the role of trade unions in all aspects of the platform economy, including on issues such as algorithm management. Workers

The European Trade Union Institute (ETUI) has published research covering all EU member states which warns of the impact of computerised systems on work. Potential negative effects include more unpredictable, hectic and intense work rhythms, the encroachment of paid work beyond its boundaries, longer working hours and a poorer work-life balance. The report also explores the differences in terms of job demands and resources between digitalised and non-digitalised work environments in similar jobs. The ETUI says that while the digital revolution tends to be associated with various positive

In the week that the private sector employers at European level blocked an agreement and potential directive on telework and the right to disconnect, the Eurofound research agency published a report showing why action is urgently needed on this issue. Its new survey found that workers who telework are more likely to work longer than is contractually required and close to one fifth of respondents reported working additional hours because they are contacted outside of working hours. Eight out of 10 workers surveyed in companies with and without a right to disconnect policy reported that they

The Eurofound research agency has published a policy brief which underlines the need to tackle poor job quality among a range of essential occupations, including in the health and care, food systems, cleaning and refuse, transport and protective services sectors, along with manual workers in general. The report argues that these workers’ health and well-being were at risk during the COVID-19 pandemic and continue to be post-pandemic contributing to the labour shortages that persist in these sectors. The policy brief says that critical occupations facing staff shortages, such as jobs in health

As European trade unions and employers gear up for the cross-sector negotiations on telework that are set to begin next month, the Eurofound research agency has published a new report that maps and analyses legislation and collective bargaining on telework in the 27 Member States and Norway. It covers the main differences and similarities in telework legislation and notes recent changes to these regulations. The report reveals some of the challenges of telework in relation to access, flexible working time, continuous availability/connectivity, isolation, occupational and health risk prevention

Over the first six months of the years many of EPSU’s affiliates in health and social care have been active in negotiating, mobilising and taking action to secure improvements in pay and conditions for their members. With understaffing a major challenge across Europe, trade unions are fighting for the better, hours and other conditions that will help to retain staff and recruit more workers to these essential services. So far affiliates in 15 countries have been involved in protests, strikes and negotiations, with at least 16 new sector agreements delivering new pay and benefits for workers.

At its Executive Committee meeting in June, the European Trade Union Confederation (ETUC) agreed a resolution setting out progress with the draft directive on improving conditions in digital labour platforms. While the directive goes some way towards meeting key ETUC demands, the Confederation is concerned to ensure that there will a presumption of employment that digital platforms will have to rebut rather than a presumption that will have to be asserted by individual workers. The first draft report in the European Parliament, published in May, supports the ETUC in this but a range of

EPSU is involved in an eight-country project (digiqualpub) that is looking at the impact of digitalisation on public services and public service workers with a focus on public administration, health and electricity. The eight countries covered are: Denmark, Finland, France, Germany, Hungary, Italy, Poland and Spain. If you are from these countries then you can participate in the survey and encourage your members and other workers to complete the questionnaire which is available in all eight languages on the project website.

The European Trade Union Institute organised a conference on 24 March to discuss how collective bargaining can be used to regulate the use of algorithms at the workplace. Along with a number of European experts, there were contributions from national trade union representatives from Poland, Spain, Sweden, Italy, the UK and France. The debates included discussion of the legal frameworks and also how practically collective agreements – even existing clauses – could be used to protect workers’ rights. There were also examples of new and revised agreements that include specific provisions on

The ETUC says that the proposed directive on platform work should deliver rights to platform workers, like paid holiday and sick pay, which have been standard for other workers for the best part of a century. The directive provides the possibility to ensure that platform workers get a secure contract and guaranteed wages rather than the fake self-employment with no protection, no pay between jobs or sick pay. The Directive can also ensure genuinely self-employed people are protected from subordination by platforms. The ETUC is concerned, however, that following heavy lobbying by the major

A new report from the Eurofound research agency argues that social dialogue plays a critical role in digitalisation at the workplace. It says that an approach that disregards employee participation and engagement will amplify negative impacts on working conditions while in the context of technological change, social dialogue can encourage greater acceptance by employees of new technologies. Among other findings the report also warns that the Internet of Things raises the greatest concerns when used for employee performance monitoring, requiring greater safeguards to protect workers’

The European Parliament (EP) has backed proposals to prevent platform companies from forcing workers into false self-employment and denying them rights to minimum wages, holiday and sick pay, and a secure employment contract. In recent years platform companies have lost a string of court cases over false self-employment, with the latest in the Netherlands where judges ruled “the legal relationship between Uber and these drivers meets all the characteristics of an employment contract.” The EP report supports a rebuttable presumption of an employment relationship for platform companies and

A new report from the Eurofound research agency has found that teleworkers are twice as likely to exceed the 48-hour working time limit as workers onsite and are significantly more likely to work in their free time. This underlines the importance of securing a right to disconnect and the report looks at the experience of the first four Member States that introduced rules and agreements on the right to disconnect prior to 2021. These have demonstrated the pivotal role of the social partners in ensuring these rules are translated into reality on the ground. The report argues that new agreements