Staffing levels, Health, Corporate Social Responsibility, Austria

(June 2016) The vida and GPA-djp service unions have negotiated a new collective agreement with private employers in the spa and rehabilitation sector and includes a 1.3% pay increase from 1 July with a backdated lump sum of EUR 220 to cover the period October 2015 to June 2016. The agreement runs until the end of 2017 and includes a further pay increase on 1 January 2017 that will be based on the average inflation rate between October 2015 and November 2016. The trade unions and employers emphasised the importance of an effective social dialogue in delivering results for both employees and

On 22 October the GÖD and younion public service unions took part in the first round of bargaining over a pay rise for 2019. The meeting established that the basis for negotiations was the 2.02% inflation rate in the year to September and forecast growth of 3% for next year. Younion wants to ensure that any negotiated increase will apply across the whole of the public sector, rather than in previous years when some regional governments have failed to implement the nationally agreed rate. The next round of bargaining is set for 12 November.

The GPA-djp private services union has underlined the need for action in the care sector to address the quality and quantity of services and the pay and conditions of care workers, three quarters of whom are women. With demand increasing, particularly as a result of the ageing population, the union wants to see the federal government take responsibility to introduce national standards of care to end the variation between the regions and to increase funding to the sector to help address low pay and the widespread use of part-time work.

After three rounds of negotiations, public sector unions have secured a minimum pay rise of 2.51% rising to 3.45% for lower paid workers. The increase will be implemented on 1 January 2019 and will include a 2.76% increase on other payments and allowances. The increases are ahead of the 2.02% inflation rate that formed the basis of the negotiations The younion public service union says that workers with a gross monthly salary of EUR 2000 will see pay rise by around 3.3% while those on EUR 3000 will get a 3.0% increase. The unions now want to see all regions implement the pay rise in full.

The GPA-djp and vida services unions have set out their list of demands in negotiations covering 100000 workers in the private healthcare sector. Along with a 6% pay rise (with minimum increase of EUR 150 to benefit the lower paid) the unions also want to see a reduction in hours to a standard 35-hour week without loss of pay and with additional jobs to maintain services. Other key demands include: avoiding split shifts, a sixth week of leave for all workers, earlier service to be taken into account, better pay for trainees and apprentices, part-time work for older workers and implementation

The GPA-djp and vida private service unions have welcomed the fact that employers in the social care sector have finally acknowledged how staffing shortages can be addressed and that the home care system, in particular, will only be able to function if pay and conditions are improved. The unions regret that the opportunity to deal with important issues like roster-planning and split shifts was missed in recent negotiations covering the sector and that implementation of additional payments for social care assistants, specialist care assistants and graduates was far from problem-free. The unions

The vida and GPA-djp service unions have broken off negotiations with the Red Cross because they feel their demands are falling on deaf ears. The unions want to see improvements in the collective agreement to bring it in line with comparable agreements with similar employers in the sector. Key demands include a five-day working week as standard, more leave, improvements in relation to split shifts and better allowances for Sunday and night working. They also want to see national approaches to paid breaks and allowances for children rather than different rules in different regions.

Leaders of the GÖD and younion public service unions have taken part in the first two round of negotiations over the pay increase for 2018. The unions are calling for an above-inflation increase that reflects the increased workload and performance of public service workers. The level of the increase will be negotiated in the framework of positive growth in the economy (2.8%) and an inflation rate of just under 1.9%.

After a march in Vienna on 24 January and a day of action on 30 January, the vida and GPA-djp trade unions warn of further action to support their negotiations covering 100000 workers in the private health and social care sector. The employers increased their original pay offer from 2.1% to 2.25% but the unions say that this completely fails to recognise the new tasks and responsibilities faced by many in the sector. The unions are also calling for a cut in working time. The fifth round of bargaining is due on 12 February and the unions have already indicated widespread support among their

The vida and GPA-djp services unions organised warning strikes involving over 40000 workers in more than 140 private health and social care institutions on 15 and 16 February. The strikes were called in order to put pressure on the employers to come up with an improved offer in the current negotiations over a new collective agreement that covers around 100000 workers in the sector. The unions want a recognition of the increasing workloads faced by many workers, with an appropriate pay increase and a cut in working time to 35 hours a week (see also last issue of epsucob@NEWS 03, 2018).

After the sixth round of negotiations, the vida and GPA-djp service unions agreed a deal for 100000 workers in the private health and social care sector. There will be a 2.5% pay increase dated from 1 February but with a EUR 48 per month minimum increase. This will mean more than 3% for the lowest paid workers. There will also be specific provisions for care assistants, special care assistants and qualified nurses who will see additional increases ranging from EUR 10 to EUR 50 a month in both 2018 and 2019. Although the unions did not achieve a reduction in weekly working hours they said that

Around 30000 workers employed by the health institutions federation in Vienna will see their pay and conditions protected following an agreement that removes the threat of privatisation. The deal will also mean higher starting salaries for new workers and a minimum wage of EUR 1670 a month. The younion representing the health workers regards this as a positive example of social partnership and a valuable contribution to social justice.

The GPA-djp has launched a campaign in protest against a decision by the non-profit pro mente rehabilitation company to apply a poorer collective agreement to all new employees from November this year. The union says that the move from the SWÖ (Austrian social economy) agreement to the Cure and Rehabilitation agreement will mean a massive deterioration of pay and employment conditions for the workers affected. The GPA-djp has set up an online petition to support the campaign.

The GPA-djp and vida private service trade unions met with the private care employers' organisation (SWÖ) to highlight the major staffing challenge facing the sector and the urgent need for additional funding to cover better pay and conditions to increase recruitment to the sector. The unions underlined the impact of serious staff shortages that are leading to increased workloads, burnout and stress for many care workers. They want to see legally enforceable staffing levels, that set minimum standards both in terms of numbers of staff with the appropriate qualifications.