Social Services, Transparency & Corruption, Serbia, Moldova, Latvia, Europe, Armenia

The Eurofound research agency has published a policy brief which underlines the need to tackle poor job quality among a range of essential occupations, including in the health and care, food systems, cleaning and refuse, transport and protective services sectors, along with manual workers in general. The report argues that these workers’ health and well-being were at risk during the COVID-19 pandemic and continue to be post-pandemic contributing to the labour shortages that persist in these sectors. The policy brief says that critical occupations facing staff shortages, such as jobs in health

Over the first six months of the years many of EPSU’s affiliates in health and social care have been active in negotiating, mobilising and taking action to secure improvements in pay and conditions for their members. With understaffing a major challenge across Europe, trade unions are fighting for the better, hours and other conditions that will help to retain staff and recruit more workers to these essential services. So far affiliates in 15 countries have been involved in protests, strikes and negotiations, with at least 16 new sector agreements delivering new pay and benefits for workers.

A new study of the impact of the pandemic in social care in eight countries reveals the problems faced by social care workers and the extent to which trade union action has helped to address issues around personal protective equipment (PPE), sick pay, working time and understaffing. There has been a shortage of PPE in all countries, but it was only in Sweden that a trade union had to take legal action for its members' right to use personal protective equipment. Increased overtime was a challenge in all countries but with split shifts being a particular problem in Sweden. The pandemic exposed

A new report by the Eurofound research organisation examines the long-term care sector and the challenges of low pay and difficult working conditions faced by workers, 80% of whom are women. The report indicates that there is good collective bargaining coverage in some countries, but this is often mainly in the public sector with low coverage in the private, for-profit sector and particularly low coverage of home care staff. Low pay, relative to other sectors, even impacts on the more skilled and senior staff and the widespread use of part-time work – double that of other sectors – also means

On 29 April EPSU signed a landmark agreement with the French-based Korian social care multinational to set up a European works council (EWC). The agreement comes two years after EPSU took the initiative to bring together affiliates that organise in the company to form a network with a view to establishing an EWC. EPSU believes this is an important step in improving information and consultation in the company and sets the standard for other multinationals in the fast-growing social care sector.

EPSU affiliates around Europe have been developing collective bargaining policies, using legal action and pushing for legislative change to help them address the persistent problem of low pay in sectors dominated by women. In a report commissioned by EPSU, She works hard for the money, and in a presentation to EPSU's Quality Employment conference,Torsten Müller, senior researcher at the European Trade Union Institute, provides a number of examples from Finland, Sweden, Germany, the UK and other countries where public service trade unions have used collective bargaining to improve pay in health

EPSU has made considerable progress in bringing together trade union representatives from across Europe in two social care multinationals - Orpea and Korian. Company networks are being built in both organisations while steps have already been taken in Orpea towards setting up a European works council, with the first meeting of the Special Negotiating Body taking place on 25 April. Both companies are French-owned and have expanded rapidly in recent years with subsidiaries now operating in several European countries.

The Eurofound research agency has published its first major overview of trends in the eldercare sector noting the spread of private provision in some parts of Europe and the challenge to maintain adequate levels of public funding. A section of the report addresses employment issues, notably staffing levels, the education and training of staff and wages. There are examples of staffing ratios from eight countries and some indicators of pay (public and private) from seven countries and the study notes overall that personal carers' pay falls into to the bottom 40% of pay (two lowest quintiles).

EPSU has written to the Prime Minister of Serbia and Minister of Public Administration raising concerns about a proposed new public sector pay system. The letter was sent in support of the Trade Union of Health and Social Care that has raised concerns about the system and planned classification of jobs. These have been developed without the involvement of the trade unions and involve negative changes to the current salary structure and job classification system.

(May 2017) Trade union reps from subsidiaries of the social care multinational Orpea came together in Brussels on 4-5 May to discuss common problems and how to improve coordination and potentially initiate moves to setting up a European works council. Participants debated the pressure of increased workloads and the role of profit-seeking multinationals in providing social care.