Social Services, Transparency & Corruption, Portugal, Moldova, Latvia, Denmark, Armenia

The SINTAP trade union has negotiated a new collective agreement with Private Institutions of Social Solidarity (IPSS) which provide care services to children and the elderly among others. The agreement includes a pay increase which works out around 3.75% on average. There is also a service-related increase of €21.00, for every five years of service, up to a limit of six seniority periods. SINTAP sees this as a very positive outcome but is committed to continue to work to secure IPSS workers the same salary and career development conditions as those in public administration.

A new survey by the FOA trade union provides some insight into how increasing the number of part-time workers who work additional hours could help alleviate the major staff shortages currently affecting care for the elderly. The survey found that 36% of part-time employees in elderly care would work additional hours with a higher salary and that 14% just want more hours but are not given the opportunity to do so at their workplace. However, job satisfaction is also key along with the potential to develop professional skills. These are virtually impossible in the current climate as care workers

Public sector unions have welcomed the outcome of negotiations with the employers and government which have delivered a package of pay-related measures backed with DKK 6.8 billion (€910 million) of funding. A number of different groups of workers across the public sector will benefit, particularly those affected by major staff shortages. Around DKK 1.3 billion (€170 million) will go into health and elder care, for example. The package will have a wider impact than anticipated as, in addition to the higher pay for occupations like nurses, care workers, social educators and prison staff, a much

A number of public service trade unions are involved in negotiations with employers and the government to address pay inequality and staff shortages. In September the government set out proposals to provide DKK 3 billion (€400 million) to cover higher pay for social workers, nurses and workers in early years education and care. The government wants part of the deal to provide additional hours for part-time workers. Prison staff are also set to benefit and there is additional funding for them. These negotiations come shortly before and are separate from the normal three-yearly bargaining on the

The FOA trade union reports that data from the Danish Working Environment Authority shows a record number of offences in psychiatric homes in 2022 where staff were not adequately protected against violence. There were 92 cases, up from 73 in 2021, representing the highest figure since records began. FOA says this reflects a picture of everyday violence that is unacceptable for both staff and patients. Overall, there were 482 accidents at work due to violence in psychiatric institutions in 2022, a 37% increase since 2019. FOA is critical of governments that have promised action over the years

Last month the Wage Structure Committee produce a detailed report on pay in the public services as a basis of a tripartite discussion that is due to begin in the autumn and that will have an impact on negotiations of the next three-year collective agreements in the public sector that will run from April 2024. The committee, with trade union participation, was set up in 2021 as a first step in trying to address the persistent problem of pay inequality across the public services and the major staff shortages across many occupations. The initial reaction of many EPSU affiliates is to welcome the

A major survey of more than 4000 workers by the FOA trade union shows that 35% of employees in the health and care sector have experienced threats of violence in the past year. This compares to only 6% for the general population. Some 30% say that they have been subjected to physical violence. The union is worried that the real figures may be even higher as it believes many employees have come to accept that violence and threats are part of the job. The evidence indicates that the most vulnerable places of work are psychiatry, nursing homes and special and disability areas. FOA highlights the

The FOA trade union and the Danish Chamber of Commerce have agreed a two-year renewal of the collective agreement for employees private care covering also residential homes and nursing homes for the first time. The hourly wage increases by DKK 6 (€0.80) as of 1 March and there will be a further increase of DKK 5.75 (€0.77) per hour on 1 March 2024. FOA made a point of securing a flat-rate increase for all employees. This will mean that a social and health assistant on day duty can will get a monthly salary increase of just over DKK 3,600 (€485) when the full effect of the collective agreement

A documentary on Norwegian TV and a survey by the FOA trade union in Denmark expose similar problems facing workers in eldercare as they have too many clients, leaving those requiring care regularly seeing lots of different carers for short periods of time. Reacting to the documentary the Fagforbundet trade union highlighted the problem of so many care staff working part-time, chasing shifts to try to make ends meet and being part of a continuing turnover of staff so that there is little continuity for those needing care. In Denmark, the FOA argues that staff spend too little time with those

The SINTAP public service union has signed an agreement with the government that will see pay increase by €52.11 a month in each of the years 2023 to 2026. The agreement also includes an increase in the food allowance and a range of pay improvements for selected occupations as well as commitments on career development. Meanwhile, the STAL local government union and other unions in the Frente Comum are planning a national strike on 18 November as they believe the proposed pay increases are inadequate.

With a general election imminent the FOA trade union has welcomed a proposal from the Social Democratic Party (SDP) to set aside an extra DKR 3 billion (€400m) a year for better pay and working conditions in the public sector. The funds would be phased into the public collective bargaining from 2024 onwards and are aimed at helping to solve the recruitment challenges facing the sector over the coming years. According to SDP calculations, the proposal could mean a salary increase of around DKK 2,000 (€270) a month for 235,000 public sector employees if DKR 2.5 billion is spent on better pay.

The FOA trade union has sent a wake-up call to politicians from all sides about the need to address pay in the welfare sector. The union brought together 1200 of its shop stewards from across the country in a two-day conference to discuss pay in health, social care and other services and to really gauge the feeling at the workplace. The message from the conference was a mounting concern that society does not recognise the value of welfare work. FOA warns of increasing frustration and discontent among workers if action is not taken. It is already extremely difficult to recruit workers to the

The FOA and DSR trade unions have both published official data revealing the reality of overwork, understaffing and low pay in the health and social care sectors. FOA quotes from the latest survey by the Danish Working Environment Authority covering 30,000 workers. This shows that 23% of social and health care assistants say that they have often or constantly felt stressed within the past two weeks. Of all the industry groups, 'Residential Institutions and Home Care' is the sector where the largest proportion of employees feel stressed. The union says that understaffing, a high rate of sick

The FOA trade union has won just under DKK 500 million (€67m) in compensation for work injuries for its members over the past two years. The payments have gone to social and health workers, childminders, educators and other public employees. While the union is happy about the success of its claims for members it is concerned that this shows the level of physical risk being faced by many workers across the public services. It also points out that the claims are overwhelmingly for physical injury and that the system is not geared up to address psycho-social impacts. FOA argues that employers