Social Services, Moldova, Belgium, Armenia

The three main federations in the public services – ACV/CSC, CGSP/ACOD and SLPF/VSOA – have called for a week of action from 6 to 10 March to highlight the staffing and funding crisis facing all parts of the sector. The federations will be coordinating a series of actions with calls to strengthen public services with more public investment and funding and end the push for privatisation. They also want to see improvements to pay and conditions to make public services more attractive to work in and especially to stop the attacks on public service pensions. Finally, the federations want to see

Over 25000 workers in the non-profit sector joined a march through Brussels on 31 January to highlight the urgent need for action on jobs and investment in health and social care services. The unions in the sector are warning of the pressures created by understaffing across hospitals, social care, childcare and other vital services and calling on the federal and regional governments to provide the additional funding necessary to improve pay and conditions, take on more staff and invest in these vital services.

The revelations of poor treatment of both workers and residents by the Orpea care multinational have prompted unions across Europe to take action. In Belgium, the company has been approached to address questions of staffing levels and working conditions with the unions underlining the essential link between the well-being of workers and that of the people they care for. The unions are calling for negotiations on both the quality of employment and quality of service along with initiatives to make working in the sector more attractive to tackle the need to retain staff and recruit more workers

The CNE/CSC trade union has strongly criticised health sector employers for failing to sign five key collective agreements to improve working conditions. The agreements have been negotiated following the major social agreement signed last year which allocated more than EUR 1 billion to the sector. A new salary structure has been in place since 1 July in the federal health sectors and many health staff have seen a significant increase in pay, some over 10%. However, the employers have since failed to sign agreements covering stabilisation of work schedules and employment contracts (including

Several unions representing workers in early years education came together on 5 May in a day of strike action and a demonstration in Brussels. Workers are angry about the impact of the pandemic on the sector and the failure of the authorities in the Wallonia and Brussels regions to address their concerns. The unions were also demanding a revaluation of pay in the sector and a range of other measures to deal with staffing issues, leave, contracts and increased public funding.

The impact of the pandemic has led to restructuring of some care homes in the Brussels region where employers are arguing that declining occupation rates and costs of anti-COVID measures are making some homes unviable. The Armonea (Colisée) group has announced plans to close one facility (Sebrechts) with the loss of 108 jobs while unions at the Senior Living Group, part of the Korian multinational, are looking at ways to avoid compulsory redundancies with a range of measures. The unions at the Sebrecht care home have issued a strike notice and there is determination to fight what is seen as a

A new agreement between unions, employers and the Flemish government has delivered a range of benefits for workers in various health and social services in the non-profit sector. Overall, there will be the equivalent of 3,716 new posts to help tackle high workloads. There will be a general 1.7% increase in wages but with some additional increases for those on the lowest pay rates and those will long service. In elderly care, the rehabilitation sector, psychiatric care homes and sheltered living initiatives, there will be a new pay structure from 1 July 2021, bringing pay rates in alignment

Health and social care trade unions have reinforced their demands for a major boost to pay and conditions, jobs and training in the health and social care sectors in response to the offer of a EUR 300 bonus to some health care staff. The bonus would be in the form of a voucher for spending in the retail and catering other specific sectors. However, it would only go to services directly funded by the federal government and so many care sector workers would miss out. Unions are also critical that it is tax and social contribution-free. Health and care trade unions have a series of key demands

Members of the CNE and SETCA trade unions working at an eldercare home in Waterloo, south of Brussels, took strike action on 3 March to put pressure on management in advance of a conciliation meeting. The unions have been calling for action on staffing levels and say that currently employees are under so much pressure that they can only spend 16 minutes with each resident. Representatives of EPSU joined the picket. The home is run by the Orpea multinational and messages of solidarity were also sent from the ver.di union in Germany.

Health and social care unions from all three trade union confederations took strike action on 24 October to put pressure on the employers to resolve issues in the non-profit sector negotiations. Trade unions are particularly concerned to resolve problems around stability and predictability of working hours and contracts, right to annual leave, action to tackle burn-out and training. The unions say that most private hospitals were affected with action also taking place in the social care sector.

The CNE trade union is organising a series of weekly actions in the health and care sector to raise awareness of the serious problems relating to workloads and poor working conditions in hospitals and other care institutions. The union is coming up with a range of inventive actions on each "white-shirt" Tuesday to highlight the demands of workers to make the sector more attractive. The third Tuesday (18 June) focused on care homes and the poor pay and working conditions of care workers, particularly in home run by multinational companies.